Terms & Conditions

Douce France London Ltd organises holiday camps for children aged from 3 to 11 years old.

The team is composed of Jennifer Semar and David Meslet (co-founders), instructors and teachers in arts, drama, sports, and much more.

Registration

To register your child, you need to fill in the registration form and send it back to hello@doucefrancelondon.com and make the payment to the provided bank account following the payment terms and conditions.

Opening hours

We will welcome children from 9.15 am to 3.30 pm (or 8.30 am to 4.30 pm as an option). We only welcome children for a full day.

In order to ensure the smooth running of the day, we do not accept children for half days.

In order for the activities to run smoothly, we ask families to be on time in the morning and to inform us in case of any delay.

We also ask you to pick up your child on time in the evening.

In exceptional cases where another person has to collect your child, you will be asked to inform the management in writing. A proof of identity will be asked.

Payment

Fees are payable in two parts, 50% of the payment must be made at the time of registration and the remaining 50% one week before the start date.

When the registration is done less than a week before the beginning of the camp, the full amount is due.

Cancellation

In case of cancellation, fees will be refunded in full up to two weeks before the camp starts. There will be no refund if the cancellation is made less than two weeks before the camp starts.

Health

In case of any allergies (asthma, food allergies…) or conditions, the medical protocol must be provided to the director of the company on the first day of the camp.

The company reserves the right to refuse admission to children suffering from fever or contagious illnesses.

In case of absence due to illness, the company will issue vouchers valid for 12 months, upon presentation of a medical certificate.

Recommendations

Clothing must be practical and adequate for physical activities.

We ask for the children to have a backpack with their name tagged, a cap, sunglasses, a complete change of clothes, a bottle for water and sun cream.

We do not allow children to bring their mobile phones or any other valuable object.